While troubleshooting for myself and as instructed by the amazon support I tried multiple times to hard-reset the echos, disconnect alexa in the spotify-apps (in the account management) , uninstall the Spotify skill, setup the echo dots again and reconnect spotify. The list of products included in phase one is quite extensive and encapsulates some of the most popular products on the market. Thanks! How to listen to music for free on Alexa and Amazon Echo PCMag.com is a leading authority on technology, delivering lab-based, independent reviews of the latest products and services. Select the three-dot menu in the upper-right corner of the next screen, and you will see handy options like Block Contacts and Contact Access, which limit who can call your Echo or who can use the Drop-in feature to make unexpected contact. Why exactly you get that issue and I don't is bewildering! Ever since the recent Spotify outage, my Echo constantly appears as Unavailable for listening on within the Spotify app. Things I've tried so far, gathered from a few responses to similar issues: - Make Spotify forget the unavailable device, - Unlink and relink the Alexa and Spotify accounts, - Remove the Spotify skill from Alexa and install it again, - Clean reinstall the Alexa and Spotify apps, - Revoke Alexa access to my Spotify account and granting it again, - Fiddled with the "find only local devices" option in Spotify app, - Factory reset the 4th Gen echo and set it up again, - Double checked if firmware was up to date. All of the commands above work on those too, in addition to a few TV-specific commands below. Adjusting the slider from left to right allows you to pick your preferred volume. Then click the OK button to save the settings. After some trial and error, I went to the Alexa app to remove the Spotify skill (Alexa App > More > Music & Podcasts > Spotify > Disable Skill). Restart your Echo. Beyond PCMag, I've written news stories and tutorials for a variety of other websites and publications, including CNET, ZDNet, TechRepublic, Macworld,Popular Science, Time, Fortune, US News & World Report, and AARP Magazine. In the web app this is even worse, because the inactive devices aren't even greyed out. Use Spotify Free and ask Alexa on your Echo smart speaker for: Also, I'm pretty positive this issue is on Spotify side, since every other Alexa function works fine, even Amazon music plays without any problem. All Rights Reserved. Some additional information I can provide is:- I have a family plan, the primary account is the one that cannot be linked (mine) I tried with my sons account and it worked (using the same device I used with my primary account), but of course I cannot use that one as he uses it on his phone, - On the mobile app, I can see on my sons account (the one that can be linked) a section called "Voice assistants and Apps" but that section is not shown when I use my primary account (the one that cannot be linked).Everything is update to the latest version and it has been weeks since I was able to do it. Ask Alexa for music from the service you want, such as adding "From Spotify" to the end of your command. In other cases, the issue is caused by the inclusion of Bluetooth speakers. You may be able to find your answer there. Amazon Echo Dot Kids review (UK) - Tech Advisor thank you for the follow up Kiril,I have tried every recommendation in this post, yesterday, I spent 2 hours with the Amazon team trying to set up a completely NEW Echo Device with the Spotify skill and my "faulty spotify account" and nothing works. Echo Show has now disappeared which makes sense. When the access is no longer needed, you can tell Alexa to disconnect the account. I then re-set up the Echo by connecting it to my Amazon account. I hope they fix this soon. Select the name of the checked connection and then tap Disconnect. Thank you SO much! So I followed these instructions to de-register the device from my Amazon account and effectively perform a factory reset. Do this from More > Settings > Account Settings > Guest Connect in the app. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. ; Select Link New Service. That indicates that the mic has been turned off, and Alexa can't hear you. The best Alexa skills to use on your Amazon Echo in 2023. That's why I don't know the last working version. Connected Echo Device Not In Spotify List : r/alexa - Reddit Alexa app (phone): Disable the Spotify skill. To play Spotify music on your Amazon Echo, you can upload Spotify music to Amazon Music for playing. 1996-2023 Ziff Davis, LLC., a Ziff Davis company. All they needed to do was allow us to remove inactive devices in the interface. Next up: Spotify has great competition from Apple and YouTube Music. It works in later versions as well, but there they broke starting the playback from popular songs of an artist. Instruct any guests who want to use your Echo to do the same. Or maybe you want to give an Amazon Show to a family member or friend to make it easier to communicate with them. The alternatives to Alexa are Amazon, Computer, Echo, and Ziggy.. While all of Amazon's Echo device, as well as some third-party speakers such as Sonos One, are capable of playing Spotify, not all Alexa-based speakers have this power. Alexa unexpectedly stopping playback can be caused by a number of factors. Hereare the instructions on how to link each Spotify account to its respective Alexa account. Since then, I've been trying to make Spotify reconnect to it again, with no success. There's no way for me to remove the Kitchen Echo from my list of devices on either desktop or iOS app. Check our tips to set up Echo like a pro. As of 2022, Spotify has 406 million users, including 190 million premium subscribers worldwide, and it stands out from other streaming music services. I spent seven years writing breaking news for CNET as one of the sites East Coast reporters. However, if they persist, you should check other solutions. Echos can use Amazon Alexa to control a variety of smart devices, which you can set up quickly in the Devices section of the Alexa app. For starters, theres a really neat feature on Echo Dots you can use when Alexa claims she cant understand you or does something completely unrelated to what you asked. I am having the same problem. If music isn't playing, check your default service to see if it's down. You can select Spotify as your default . Interstingly it only happens to my Echo 4th gen, my older Echo 3rd gen does not have this problem. For that, go to your account settings followed by Apps. Amazon's Guest Connect feature lets you listen to your own music and news stories on another persons Alexa smart device. 5. Simply say "Alexa, pair" and go to your phone's Bluetooth settings and find your Echo in the list of available devices. PCMag, PCMag.com and PC Magazine are among the federally registered trademarks of Ziff Davis and may not be used by third parties without explicit permission. Always try to use the right commands for Alexa so as not to confuse her. Check to see if it works by saying, "Alexa, play (playlist) on (group name).". If this still doesn't work, give your Echo a light reboot. Most people use their Echo Dots to control their smart home systems. I've followed all of Amazon's recommendations in relation to removing the skill, removing the account, resetting the device etc and nothing has worked. Then click on Remove access next to Alexa. , Hey there you, Your phone sometimes defaults to the free account making Spotify unavailable for users from countries where a premium account is required. Currently, Spotify supports a series of Alexa devices. Start to download and convert Spotify playlist to DRM-free audio files by clicking on the Convert button after you have completed all the audio settings. Alexa app (phone): Disable the Spotify skill. Can You Use Spotify on Amazon Echo? If there are devices connected to your network that arent in use, you can try temporarily disconnecting them to free up bandwidth for your Dot; or, if you own a dual-band router, you can try reassigning these devices (or your Echo Dot) to a different band. Sure, you are able to use Spotify on Alexa Echo now. Download and open the Alexa app to set up your Alexa device. Later you can find all the downloaded Spotify music files in the local folder on your computer. Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates. To allow people to connect to your own Echo, you must turn on Guest Connect for the device. However, it is not compatible with on-the-go Echo devices such as an Echo Auto or Echo Buds. Step 1. After the router and modem are back up and running, make sure your Echo devices are connected to the correct Wi-Fi network, then check to see if multi-room audio works. 6 Ways To Fix Alexa Not Playing Spotify - DIY Smart Home Hub On Android, you can try clearing the cache for the Spotify and Alexa app. The feature works with the Echo, Echo Dot and Echo Show, and it lets you play music throughout the house. You can also connect Alexa to other audio apps, such as Spotify or Apple Music for access to . Tap the Allow Guests to connect switch, and guests will no longer be able to connect. That brought it back! Given the above, how can you obtain earlier versions of the app? If Alexa multi-room audio doesn't work correctly, the problem might stem from a sync or connection issue that prevents one or more Echo devices from working with the multi-room audio feature. To do so, go to your phone Settings > Apps > Spotify or Alexa. If you're a guest and want to turn off the feature, head to More > Settings > Your Profile & Family, then select your name and choose Guest Connect. You can do it from the Echo device. You can disable it from the desktop apps too. Music plays from both Echo Dots if I use the "Everywhere" multi-room group, but sometimes I only want it to play from the second Echo Dot. The Echo Dot boasts countless convenient features such as notifications, calendar reminders, delivery messages, and kitchen timers. A multi-room speaker setup is also in the list as unavailable despite me deleting this in the Alexa app. As the most professional-grade and uber-popular music converter for Spotify, it allows you to enjoy all features, including ad-free and offline listening, only for premium users and much more. Most of the handshaking between Amazon and the world of smart-products is firm and long-lasting, but these connections are also subject to error now-and-again. Tap the menu in the top-left and go to Settings then select Music & Podcasts. Spotify, Pandora, Apple Music, Tidal, and others are included. I then factory reset the Echo device and proceeded with my return. Connect the Echo devices to the same Wi-Fi network and see if this solves the problem. If your Echo keeps dropping a Wi-Fi signal, it could quickly feel useless. Welcome - we're glad you joined the Spotify Community! Tip: Did you know you can use your Echo device to call people? Restart the Alexa-enabled device. You can set up Spotify on Echo dot and then play certain tracks, playlists, artists, genres, and more from Spotify. Open Alexa app on phone: relink Spotify skill. If Alexa was attentive before but won't listen now, check your Echo, especially if it shows a red light. How many times have you uttered a command and Alexa powered Echo didnt respond? I then no longer saw the device in my devices list. Whether you need to download Spotify playlist to MP3 or convert Spotify music to those popular audio formats like AAC, ViWizard Spotify Music Converter is an excellent choice. Amazon Echo devices are unavailable for listening https://www.amazon.com/hz/mycd/digital-console/alldevices, https://www.youtube.com/watch?v=O7v0u1PTZaM. Thats when you remember that its just the timer you asked Alexa to set to remind you to take the lasagna out of the oven. In cases where your Dot stops controlling your smart stuff, or wont detect new equipment, here are some things you can try. These notifications are much louder than the Dots standard volume, which the designers did on purpose, thinking that people wouldnt want to miss these specific notifications. To do this, follow these simple steps: Next, you should try unlinking your Spotify account and Skill from Echo. I usually workaround this by saying Alexa, Spotify connect but have to do this multiple times throughout the day. Your personal playlists to hear a playlist radio based on your mix Tap on the three-dot icon next to the speaker > select Forget this Device. Updated by Adam Gorden on Mar 3, 2022 3:35 PM. He has written for Digital Trends for over three years, covering entertainment content, A/V, and smarthome devices. This newsletter may contain advertising, deals, or affiliate links. If this doesn't work for any reason, you can use the Alexa app. Amazon's TuneIn platform allows you to listen to many podcasts directly on your Alexa-enabled device. In the beginning, these might work fine for three or four devices or a bunch of older equipment. To verify that, open the Alexa app and go to the Devices tab. Arabic (SA), English (AU), English (CA), English (GB), English (IN), English (US), French (CA), French (FR), German (DE), Hindi (IN), Italian (IT), Japanese (JP), Portuguese (BR), Spanish (ES), Spanish (MX), Spanish (US), Your recently viewed items and featured recommendations. In the Alexa app, tap More > Settings > Notifications > Guest Connect and toggle it on so it says Enabled. #3: Inspect the playlist name. Here are all the Alexa devices supported by Spotify. If I start playing in one of the 3rd Gen echo devices, it has no problem, and when I try to switch the device via the Alexa app it freezes for an instant, as if it errored, and then stops playing. Could you let us know if you're able to remove the access for thedevice from this page? Here you will find your groups and Echo devices. Restart any Echo device that isn't working with multi-room audio, then check to see if multi-room audio works. How much does it cost to replace the screen on a Samsung Galaxy Z Fold 4 or Z Flip 4? Tap on the speaker icon and increase the volume. Link for where to deregister the echo deviceshttps://www.amazon.com/hz/mycd/digital-console/alldevices, Link to the 2019 youtube video that worked for mehttps://www.youtube.com/watch?v=O7v0u1PTZaM, This is still happening to me. But I performed logout/login in of alexa/spotify, clear cache for alexa/spotify, clean installed alexa/spotify, logout everywhere alexa/spotify, disabled the show local network devices only in spotify setting, gave all the permissions to alexa/spotify even though they didn't asked me, provided alexa access to read everything on phone screen in accessibility settings, disabled alexa integration in spotify desktop browser/disabled spotify integration in alexa app, ran lower version apk of alexa/spotify, disabled spotify skill in alexa app then reenabled, logged in to 2 separate alexa and 2 separate spotify accounts and mix and matched the 4. Same thing happened to me recently. Then, select Drop Inand toggle the setting on for the device you want to make calls with. Ask Alexa to play music, answer questions, read the news, check the weather, set alarms, control compatible smart home devices, and more. Compatible with thousands of different brands, including Philips Hue, Sonos, and Ecobee, the sky is the limit on how much you can do with your Dot. In the screenshot, the living room devices are the 3rd gen Dots and Logos is the Echo show. - I turned on all of my Echos and reconnected them after two months in storage, - It stopped the other person from listening to Spotify on their Echo completely, - I removed them from the Amazon Prime household. If your router creates multiple Wi-Fi networks, make sure all your Alexa devices are connected to the same one. Top 7 Ways to Fix Siri Not Playing Music from Apple Music. Say Alexa, play some music, and Alexa will play songs based on what youve listened to in the past. If youre a fan of Alexas gentle tones and like using voice commands around your home -- including setting up smart routines or enabling Alexa Guard for some extra safety while youre away -- then you may be thinking about getting an Amazon Echo smart speaker. At this point I have no idea what to do anymore, any help would be appreciated. Sometimes this is all it takes to get things back to normal. Confirm on the next screen. Select your name and then tap Guest connect. You can also manually check for a connection. Method 1. Amazon suggests keeping it within 30 feet of a router. Amazons Echo range of devices work well with most of the third-party services. ; Select Spotify and follow the on-screen instructions. Just set up Apple Music as one of Alexa's Default Services and you should be good to go. It can be an annoying ordeal, but there are a few quick and easy steps you can take to resolve these false activations. Simply transfer Spotify music to Windows Media Player and sync Spotify music to Amazon Music. Check our guide on how to link Spotify and make it default in Echo. Heres a look at every Echo device that now supports Matter: Amazon Echo devices are some of the most popular smart home hubs on the market. Whenever someone says her name, your living-room Echo Dot lights up blue, waiting for you to issue a command. Many times, the issue happens due to account conflict where a user has two different Spotify accounts free and premium. Now for some bizarre reason, it's still left with Echo Show and the unavailable devices. I hope the issue does not reoccur but because Spotify and Amazon cannot explain well what caused the issue, I am not confident that this wont happen again. Also remember to always keep your app updated, so you don't miss any fixes or new features. Gives me hope that I dont have to sell the Echos for Google Homes (although they definitely would have been the better choice). Any other ideas? Also, you can copy the playlist link and paste it into search bar on the converter. - They purchased an Echo and changed their Spotify account to German, their Spotify on Echo worked fine. However, I still saw my device (Kitchen Echo) on my Spotify Connect devices, despite the fact that I performed a factory reset. This is likely a problem with Amazon Echo account connections and prioritization. 2022 Kids Echo Dot 5th Gen | Owl Design for Kids | Amazon So you need to add the correct Spotify account to the Alexa app. Step 4. Start by starting fresh. Connect the Echo devices to the same Wi-Fi network, Switch the Echo devices from 5 GHz Wi-Fi to 2.4 GHz, Disconnect Bluetooth speakers from the Alexa-enabled device, Play music from a different supported audio source, Delete and reinstall the Alexa app on your phone. Amazon Echo devices are unavailable for listening on using Spotify What is Amazon Alexa, and what can it do? Check Your "Default Music Service" Settings. Open Spotify software on computer (I see my unavailable device is still listed). It is really discouraging to see that at least 5 people are reporting the same issue in here, at least another five are reporting it on the "Amazon Spotify skill" (check the reviews) and still Spotify team is blaming every customer on their device and configuration. To troubleshoot an Alexa multi-room audio not working error, perform each of the following steps in the order we set here. Whatever the reason, there are troubleshooting steps that can return synced music harmony to your Alexa-enabled devices. Find out which is the best streaming service for music from the next link. I've recently bought an Amazon echo (4th Gen) and 2 echo dots (3rd Gen) for my home. For that, press the volume up button on your Echo. You may find that music doesn't play on one or more of your Echo devices, or that one or more Alexa-enabled devices are unreachable during setup. If the guest returns to the same location, the connection is re-established. Here's what can go wrong with your Echo device and the best ways to put it right. She's always onjust ask for information, music, news, weather, and more. Sometimes, all it takes to reprimand these little hiccups is a couple of hard resets.

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