If you have received this system message, it is likely that you are incorrectly supplied the Start date. You will need to check your code to ensure that you are retrieving the correct value from your database before passing this through in the RelatedVendorTxCode field. Only zero or positive decimal values, to 2 decimal places. You will receive this error message for usually one or two reasons - if your Terminal ID's have not been set up correctly with your merchant bank or if we are experiencing intermittent authorisation issues where we have not been able to contact your merchant bank when requesting authorisation. Complete the Opayo Reporting setup to enable refunds. You signed in with another tab or window. SagePay/error-codes.tsv at master academe/SagePay GitHub The bank did not respond within an acceptable time limit. Your Cancel was Successful, the authenticated payment will now appear in your failed transaction list. The crypt string has been encoded incorrectly. You will need to ensure that your crypt string contains a Fully Qualified Domain name and page which will allow us to return the customer back to a visible Success Page on your site once the transaction has been successful. You must send the card holder's name in the CardHolder field of your transaction registration POST otherwise you will receive this system message. The ReleaseAmount value must also be less than or equal to the amount of the original Deferred transaction in which you are attempting to perform the Release. This field is required to indicate the type of card being used by the customer (ie Visa, Mastercard etc) whose card number you have supplied within the CardNumber field. If you don't provide this value or it is incorrect, the Sage Pay system will not know how to handle the transaction and therefore generate this system message. An active transaction with this VendorTxCode has been found but the some data fields are different. Can anyone see what I am doing wrong. Invalid command. The TxType field should always contain the type of transaction request that you are wishing to perform including values such as PAYMENT, DEFERRED, AUTHENTICATED, REFUND etc. The BillingPostCode field, if provided, can only contain a maximum of up to 10 characters. User authentication failed due to invalid authentication values. The Customer Name contains invalid characters. You will need to check your code to confirm that you are sending numbers only and only the large numbers presented on the front of the card with no separator characters (such as spaces or hyphens). The Sage Pay system has a maximum and minimum acceptable transaction value which are 100,000GBP and 0.01GBP respectively, with approximate equivalents in other currencies. The primary admin user cannot be deleted. Please also check your entry before retrying ensuring that the month is entered before the year and that it is entered exactly as it is presented on the card with no separator characters (such as spaces or hyphens). The Vendor field should contain the vendor name supplied by Sage Pay, or selected by you when completing your online application form. 4.The RedirectURL must be valid. The Authorisation has been declined by the bank. More information on the different TxTypes can be found within the protocol document. If you have received this system message, then the value which you have provided in this field is not what is specified within the protocol. The sagepay.js ensures sensitive card data is transmitted directly from the customer's browser to Opayo without any details passing through your server. SagePay will request card authorisation if 3DS authentication was successful. The document/file requested by the client was not found. This could be caused by several reasons such as authorisation communication and high volumes of transactions being authorised. This can be done within the My Sage Pay admin area under the Account administration section. The total value of all REFUNDs can never ever exceed the original transaction value amount. Why did US v. Assange skip the court of appeal? You will need to check your code to ensure that your server is not sending more than 10 characters within this field. The authorisation process took longer than expected and therefore the Sage Pay system had timed out the transactions. The Vendor configuration is missing or invalid. If you have AVS checking turned on within your Sage Pay account, or have provided a BillingPostCode, you must also provide a BillingAddress field. The credit or debit card number entered must be that of the card type selected before proceeding to enter the credit or debit card number. The StartDate is in the future. Accepted values for the CardType field are: VISA (Visa Credit), MC (Mastercard Debit and Credit), DELTA (Visa Debit), UKE (Visa Electron), MAESTRO (UK & International Maestro), AMEX (American Express), DC (Diner's Club), JCB (Japan Credit Bureau cards) and LASER (Laser cards). You are attempting to POST data to a sage Pay Service that does not exist or is not currently available. It is likely that you received this message when you were attempting to perform a related action to an original transaction (such as a REPEAT, RELEASE, VOID, REFUND etc.) The MM and YY values should also be valid month and year numerics, for example the MM values should only ever be between 00 and 12 and the YY values should only ever be between 00 and 99. If no security code (CV2/CVV) has been provided, you will receive this system message. This error message will be displayed when you have failed to be authenticated through 3D-Secure and the card provided will not allow you to proceed until this has been passed. From the Sage support site http://techsupport.protx.com/errorindex.asp MALFORMED: The TxType or PaymentType is missing. It would only be generated if you have integrated using the Direct method as this field indicates the type of card (Visa, Mastercard etc.) Display completion page and inform customer of successful or not successful transaction. You will need to check that you are sending the correct SecurityKey of the original transaction in this field. AVSCV2 rule not added. cannot be more than 50 if is not provided. The VendorName field should only ever contain the Vendor Name supplied by Sage Pay or selected by you during your application process. The ContactNumber field, if provided, can only contain a maximum of up to 20 characters. If you are wishing to accept American Express, JCB or Diner cards, it is likely that you will need to contact these merchant acquirers directly to obtain a new merchant number. Refunds are not allowed for this payment type. If a card ExpiryDate value of 1509 was passed this would generate this error code. SagePay then responds with VPSTxId and 10 digit SecurityKey if authorisation was approved. Specified already exists. Overlaps with an existing rule. If you are providing a value which has more that 200 characters then you will receive this system message. 3D Secure Authentication On this page: Overview Activate 3D secure Submit a 3D secure Transaction Step 1. You will not be able to perform a RELEASE or an ABORT against any other payment type other than a DEFERRED transaction. The Amount is outside the mininum and maximum limits. e card issue number length must be one or two digits long and entered exactly as it is displayed on the customer's card. Sage pay Unable to redirect to vendor's website - Stack Overflow Your POST has a Currency value that does not support minor units, but your Amount field has a decimal point in it. You should make sure that the VPSTxId you are supplying is the value which Sage Pay sent back to you with the original transaction. Provided vendor name does not exist in the system. The client failed to send a request in the time allowed by the server. The Transaction was Registered Successfully with Sage Pay. You must supply one of the following nodes with this command, either OR . The command passed in the parameter was not recognised. invalid_request: This error occurs when a required parameter is missing, invalid or provided more than once. What does "up to" mean in "is first up to launch"? is too restrictive. The Authorisation was Declined by the bank. We are getting the following error when executing this: [description] => Authentication values are missing [code] => 1001 Can anyone see what I am doing wrong. The currency field will dictate what currency is being processed through your Sage Pay account and must be included in the post. You will need to check your code to ensure that the currency type is the same as the original transaction. Integrate Your Own Form | Elavon Developer Portal The Apply3DSecure flag is invalid. Unable complete transaction due to resubmission of authorisation request by client. Check the card number and resubmit. Surcharge not allowed on this payment system. You will receive this system message if you are passing an amount that is outside of the supported range. When sending your transaction registration POST to Sage Pay using the Direct solution you will always need to send a card number as you will be hosting your own payment page. Your transaction registration POST must contain an Amount field specifying the total value of the transaction that needs to be authorised. If you submit a value which is not in line with the ISO 4217 codes or is not set up on your account, you will get this system message. Unsupported Media Type :The request was unsuccessful because the entity of the request is in a format not supported by the requested resource for the method requested. You will need to ensure that your code is sending the customer's cardholder address to where the card is registered in the BillingAddress field. Also, check your code to ensure that you are only sending numeric values within this field and that no letters or invalid characters are contained. Learn more about Teams The Transaction has already been Released. This URL must be http:// or https:// and be no more than 255 characters in length. Transaction not in paypal registered state. If you are providing a value which has more that 20 characters then you will receive this system message. You will need to contact Sage Pay accounts as you are attempting to POST a transaction to Sage Pay using a Vendor account that has been closed. The VPSTxId value uniquely identifies a transaction to the Sage Pay system and if this value has not been submitted in full or this has been sent incorrectly formatted, you will be provided with this error message when the Sage Pay system attempts to validate it. This will need to be provided in order for the transaction to be able to continue. Please try again. HTTP Version Not Supported : The server does not support or is not allowing the HTTP protocol version specified in the request. The Amount value contains a decimal point. You will only ever be required to provide us with the large numbers situated on the front of the customer's card and you will need to ensure that there are no spaces or hyphens being used as separator characters when providing us with this value. When attempting to post a transaction registration using the Form integration method you will need to have had an encryption password generated by Sage Pay. By selecting a card start date that is later it will mean that the card is not yet valid and must not be used. The Authorisation has been rejected by the Vendor due to insufficient authentication. You are only able to refund in the same currency as the original transaction. We could not process your message, please check your integration settings or contact the support team.

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