, eventually one of the waitresses spotted us and said 'I'm just checking your desserts" . On a plus side, although short lived, when we mentioned about the missing item the waitress did acknowledge her mistake. SAMBUCA QUAYSIDE, Newcastle upon Tyne - Tripadvisor And dont expect a refund. We werent willing to spend any more money getting desserts so just got the kids an ice cream. Eh? The remaining dishes judging by the clean plates were good. Would I recommendYesMore, excellent food but took a while till our food came out and wasnt out at the same time Are you sure you want to delete this question? We were given a magnificent seat with wonderful views. Then the food arrived. Our team checks each review posted on the site disputed by our community as not meeting our. Service mediocre, food really basic and tasteless, could cook better at home! My mams chicken and the other had was over cooked and quite hard in places so she didn't enjoy it and her soup was cold and watery. Quayside - Sambuca Restaurants Asked to order again a very lovely waiter was extremely accommodating to us the entire time until his shift ended. The outdoor terrace has quite a few tables, including some which are under cover. Hello, Would defiantly go back and would recommend to friends . For the price the portions were great. I ordered the penne marinara and can't stop thinking about it! Came here with my partner for a cheap lunch, I had never tried this Sambuca before. Also the place is desperate of a deep clean and repairs to tables and chairs or better still replaced!! Would I returnYes We got the round table with a fab nighttime view and atmosphere. Claim your listing for free to respond to reviews, update your profile and much more. This was washed down with a bottle of wine that was reasonably priced. The friendliness of the staff massively varied. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. more. Manager started being nice when he saw how young my 5 week old baby was. My brother, his partner and her 10yr old daughter were left still hungry but they wouldnt do anything about it as they 'should have said something at the start', they were supposed to be able to see into the future and know that they were still going to be hungry before they had eaten anything! It got to the point i was too embarrassed to complain any more as they were making us feel we were just being awkward. we ordered one cheesecake and 2 slices of cake. Sambuca Pavilion Heaton Park official Facebook page. Keep your children away!!! I think they have a few gluten free dishes but you would have to look at their menu (online) to make sure or you give them a quick call as they are very friendly. Sambuca Restaurants - ..Serving Italian classics since 2001.. NEW BRANCH OPENING IN DURHAM SOON! I eat there at least twice a week with my daughter. Asked to order twice. Didnt get offered Parmesan or black pepper this came out a fair while after we had started eating. Sambuca Banquet Box Gajun spiced chicken wings 2 x mini calzone. Staff asked if everything was OK as if it was just routine and not because they actually cared. Second time I have been here, It was terrible first time but thought I will give it another chance after trip advisors RAVE reviews. My son got a portion of Bolognese which wouldn't feed a bird, and my daughter's pizza crust was so tough , you'd need a jackhammer to get through it. One positive word I can give this placeConsistant. I actually had to point out to the waitress that there were 3 of us. Some were friendly, and some were miserable. The staff were lovely and made us feel very welcome. - waited ages to order after asking multiple times . Eh? Sadly our final departing moment was with a very unprofessional, unhappy server who couldn't care if her customers were happy or had a nice sambuca experience. Foursquare 2023 Lovingly made in NYC, CHI, SEA & LA, "Well worth a visit. Read reviews and menu for Sambuca Quayside: #284 of 3653 places to eat in Newcastle upon Tyne. Couldn't resist inviting the chef out to thank him personally. Stay well clear of this place!More, First visit in a long while and very disappointing food not up to standard and portions very small. All layers were cooked perfectly and had the the right amount of sauce. Hours. The menu has all the usual suspects for an Italian restaurant, and the desserts are great too. i do appreciate the staffs attentiveness to our party after we were sat however, the problem could have been solved by a quick phone call at anytime before. The staff I appreciate they are very young but need training in hospitality however the two older staff ie the taller long haired lady and the guy behind the bar taking payments absolutely couldnt crack asmile if they tried I assume one to be in charge I dont for the life of me understand why people go here to eat Ask gavins1969 about Sambuca Braise Station, Ask TrevorHall about Sambuca Braise Station, Ask MartinMac1506 about Sambuca Braise Station, Ask Roxanne P about Sambuca Braise Station, Last Minute Hotels in Newcastle upon Tyne. It shouldnt have mattered, they should both have been willing to help and get the drinks that had been ordered and forgotten. another 20 minutes passed by which time we had a fit of giggles when my daughter suggested we face plant into the desserts and eat them like that. Was bit like McDonalds! Never again will I set foot in that shambles of a place.More, This has to be the worst Italian restaurant in the north east, food tasteless, ordered spicy beef risotto which Ive ordered in other restaurants but it came covered in sweet chilli sauce minging! was so aggressive. They took my steak to cook it a bit more for me and they cooked the already over cooked chips more aswel so the were inedible. The food service was efficient the food was piping hot and great value for money , we had clean plates all round . What a great find. Lovely meal very friendly staff great place to take children for a meal, We visited sambuca quayside on Sunday late afternoon and had a fantastic time. Our team checks each review posted on the site disputed by our community as not meeting our. We sat and sat and I got up and asked a waitress for cutlery. Staff asked if everything was OK as if it was just routine and not because they actually cared. So we asked for a couple more drinks as it was so cheap. Think before you part with your hard earned cash!! Think before you part with your hard earned cash!!! The team worked really well together and made our evening great.More, On a cold Wednesday night the place was buzzing, the special 3 course menu was a great suprise, included fillet steak with any sauce is 22 when its 25 on the normal menu. My food was all under cooked, first time I tried a scallop, i had to spit it out. We will definitely be back! Italian restaurants in the North East and Newcastle, currently delivering fresh Italian dishes. When told that things were not OK we were just met with bad attitude and them patronising us. Tripadvisor performs checks on reviews. Disgusting. This is the version of our website addressed to speakers of English in United Kingdom. It went better than I expected it to be. Shame really as we really liked this restaurant but it's not the first time the restaurant has been coldMore, Came for lunch with a friend. He came back with a note pad threw it on the table and said you have to do a bank transfer & pointed to the bank details on the pad, said fair enough just wanted to pay and leave,.waiter then stood over my shoulder watching me entering passwords for my online banking, found this really uncomfortable and had to keep moving my phone to protect my details and he kept moving to see what I was doing, he was just rude and made me feel like I was trying to bump paying my share of the bill, he was getting impatient as I set up the transfer, not my fault, restaurants problem, his attitude was totally acceptable, once payment went through He then looked at my phone 3 times to check I had paid. Second time Ive been when visiting for work. Asked again for ketchup brought out tobasco sauce. Sambuca newcastle quayside restaurant menu - Restaurant Guru i fully understand that it is not the establishments fault that they were still there, however, the staff could have rang us letting us know there would be a wait and to come a little later but instead we were made to wait. Business people frequent the restaurant for lunch; business travelers enjoy our upscale casual dining and entertainment; corporate and social groups take advantage of Sambuca's first-class event planning; locals stop by for happy hour and dinner; and weekend dance bands bring out the party people. Starters weren't great either, very small portion sizes. i fully understand that it is not the establishments fault that they were still there, however, the staff could have rang us letting us know there would be a wait and to come a little later but instead we were made to wait. For myself the 1st time trying the la carte menu. Was bit like McDonalds! SAMBUCA, Newcastle upon Tyne - Park House Heaton Pk - Tripadvisor on a different note the food was good, but the situation could have been managed better.More, Me and my brother took our mam out for a treat for Mothers Day and it was nothing but disappointing and I mean their was a problem with every single meal and drink that came out. being still sat at our table. Food was average nothing more Never again. Garlic bread was very hard and dry. Shame really as we really liked this restaurant but it's not the first time the restaurant has been cold. being still sat at our table. Download Foursquare for your smart phone and start exploring the world around you! We actually felt unsafe by the time we had left. Would I returnYes Menu - Sambuca - 57-60 Sandhill Quayside - Foursquare , eventually one of the waitresses spotted us and said 'I'm just checking your desserts" . Sambuca Forest Hall, 80 Great Lime Rd in Forest Hall - Restaurant menu The service was 1st rate all evening, we by choice had longer than normal breaks before starters and after mainstoo busy chatting.For the main, the food was prepared fresh, I had the musselswhich were frozen, you could tell by the amount of smashed shells and the taste. Why did you charge us 41.00 for our meals when all we had was 2 garlic breads,2 potato skins,7.95 pasta,2 pints coke and bottle fizzy water and ice cream.41.00. Then to the fabulous finale..dessert. We werent willing to spend any more money getting desserts so just got the kids an ice cream. When finishing our drinks the same waiter started arguing with the table next to us and checked their phones 4 times to check their transfer went through, they were also really angry with the treatment received & complained to a manager. The location of the restaurant is also good, right on the River Tyne. The food is exceptionally tasty. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I got a pasta split in half for my two little ones and the portion size that they got wasn't much less than what was given to the people that got full portions. Very young inexperienced staff. Sambuca Pavilion Heaton Park | Newcastle upon Tyne - Facebook SAMBUCA QUAYSIDE, Newcastle upon Tyne - Restaurant - Tripadvisor smile if they tried I assume one to be in charge I dont for the life of me understand why people go here to eat When last there they offered a roast dinner, as well as pizza and pasta. 7 for prawns and there was hardly anything on her plate and no sauce. The food was beautiful and so reasonably priced, I highly recommend the Tagliatelle con Cozze, really tasty and my mum's chicken dish was beautifully presented with edible flowerson the plate. Asked for the bill to see how much we had paid for a carbonara, margarita, chips and 4x double vodkas. Excellent quality and amazing value. It's so easy to use, fast and convenient. SAMBUCCA TYNE TUNNEL, Wallsend - Updated 2023 Restaurant Reviews (By this point we had already questioned whether our drinks were what we had asked for as we could only taste the soft drink). We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Antipaste Menu Main Course Menu Side Dishes Soft Drinks Dessert Caffe Societa Never the customer. We chose from the 3 course menu for 7.95 - sounds like a bargain but be sure to check your receipt, as we were overcharged for drinks (which were overpriced to start with). This is the version of our website addressed to speakers of English in the United States. Google users awarded this restaurant 4. overall excellent food just the service and waiting is the let down, Visit frequently and the food is always a good quality. It is also right next to a large park (Heaton Park) so great for kids and people with dogs. My mam couldn't drink it so sent it back and was given a seperate little jug for lime, there was less lime in the jug than in her original drink. Then to be sat down and manager storms out staring at me to then tell me off for moving my pram. My mam couldn't drink it so sent it back and was given a seperate little jug for lime, there was less lime in the jug than in her original drink. So first we had to ask them to turnthe music down as we were having to shout at each other and still couldn't hear what was being said. Absolutely disgusting manager needs to be let go. At Sambuca, we think friends, family, food and fun are what life should be about. I have missed the fun atmosphere of Sambucca's since our local Morpeth branch closed so am delighted to find a new one to visit. We also sat with view of the river. Your staff made it very enjoyable . I'll bring it down to you" . Sambuca Metro Centre | Get Best Deal | Takeaway order online Huge tasty platefuls. Taken to a table and when I sat down I noticed the table was extremely wobbly, 3 napkins couldnt balance it, chair leg was broken and kept buckling, had to change my chair. Eventually the cutlery arrived. (By this point we had already questioned whether our drinks were what we had asked for as we could only taste the soft drink). . Ice cream was barely half a scoop, I would be embarrassed serving it! The waiting staff were nice and friendly. Back to the table I went, confidently smiling at my children, in the knowledge that momma had solved the issue. ", "'Italian' Hot Chocolate is a must try and great atmosphere with friendly staff.". Terrible service. The service was excellent, and the price was satisfactory too. Off I went AGAIN, and advised that we had not received cutlery. 2 talking about this. We visited this restaurant Sunday evening. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. We sat and sat and I got up and asked a waitress for cutlery. We chose from the 3 course menu for 7.95 - sounds like a bargain but be sure to check your receipt, as we were overcharged for drinks (which were overpriced to start with). Stay clear people do not waste you hard earned cash in this restaurant. were! We were given one menu between us at the start and offered deserts which were for another table at the end (without apology). Friends carbonara was tasteless and a tiny portion. Order Now Our Best Order food online from Sambuca Metro Centre! Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. Located right by the river, this fine dining spot offers a special menu for around 25, which includes dishes like T-bone steak, spaghetti carbonara, and salmon in leek sauce. Asked to see the desert menu for the kids and was told 3 times to have tirramsu. (you can tell if you have a good chef in the kitchen by the way they cook a risotto) Can a vegan person get a good meal at this restaurant? The remaining dishes judging by the clean plates were good. And our food was delicious also, all tasted really fresh and again good portion sizes. The ambiance is wondeful. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. service, wonderful food and very nice staff. Everyone else's starters were fresh. There is no need for a manager to be asking inappropriate questions, always was quite creepy years ago and is still the same now, will never be back!!! Also the place is desperate of a deep clean and repairs to tables and chairs or better still replaced!! Drinks orders taken quickly but waited15 minutes for drinks, food arrived quickly, had a 3 course special, potato skins average, pizza over cooked and crust so hard when cutting into it the pizza nearly flew across the table.
