Rotterdam Office (EURcurrency): Holland America brings back two ships and cancels more sailings in 2022 After in appetizers and prosecco, guests enjoy a private tour of the Colosseum lead by an expert guide. On June 4, 2019, the US Government announced new regulations (economic sanctions) that ended group travel to Cuba, including via US-homeported cruise liners, effective immediately. FCCs should be available in guests accounts by June 15, 2022. The reasoning given for these abrupt, last-minute cancelations are staffing shortages, which have become commonplace among all major cruise lines in recent weeks. Holland America's Volendam and Zuiderdam ships are small enough to cruise the Saint Lawrence River and visit Quebec City and Montreal on nearly every voyage. For All Cruises of Five Nights or Longer: Note: Outlined cruise cancellation fees are likewise applicable to airfare and land arrangements made through the line unless only non-cruise components are canceled. In July 2022 were announced the special events and activities including on the two themed Transatlantic crossings (April 4th/16-day from Fort Lauderdale to Rotterdam, and October 15th/15-day from Rotterdam to Fort Lauderdale) on the fleet's newest member MS Rotterdam VII. The Carnival-fathom line started Miami to Cuba cruises in May 2016. Customer feedback/the price of airfares led HAL-Holland America Line to shift its deployment strategy and offer longer roundtrips from American Almaco announced the company had finished a catering modernization project onboard ms Westerdam. Flight Ease's improved functionality includes: HAL's "Flight Ease" air booking program offers up-to-the-minute flight schedules and selection of 2 competitive pricing on flights with arrival/departure dates same as the booked cruise itinerary. It should be noted, however, that the overall number of drink vouchers each guest receives is not changing. HAL-Holland America Line canceled ms Nieuw Amsterdam 's January 8 voyage and rebooked part of impacted passengers on Sunday's (January 9) ms Rotterdam cruise instead. Both sailings are 7-day Caribbean roundtrips from Port Everglades (Fort Lauderdale, Florida USA). (November 21, 2021 - March 27, 2022) 15 voyages to the eastern, western, southern, tropical Caribbean ranging from 7 to 11 days. (2021) with 11-12-day Mediterranean voyages from Athens, Rome, Venice, Barcelona, the ship visits ports like Istanbul, Mykonos, Monte Carlo, Koper, Limassol, Rijeka. The company announced plans to add fleetwide pickleball courts (installed on every ship's top deck) by April 2023. Volendam's 133-day "Pole-to-Pole Grand Voyage 2025" departs on January 25th (2025) and visits 68 ports (28 countries/5 continents). The list of new suite cabin amenities includes a premium duvet, luxury bathrobes, and slippers, luxury bath products (by Elemis). An extended roundtrip-Boston itinerary visits destinations in Iceland and Greenland. In addition to the cruise cancelations forCarnival VistaandCarnival Sunrise, theSpirit-classCarnival Miraclehas also canceled cruises, but for a different reason. In the Caribbean (October 2024 thru March 2025), HAL has 6 ships (Eurodam, Nieuw Amsterdam, Nieuw Statendam, Rotterdam, Volendam, Zuiderdam). Some of the island-hopping itineraries include a day of scenic cruising in Panama Canal's Gatun Lake) and all call at Half Moon Cay. Compared to Vista-ships, they have 1 additional deck (between Lido and Observation) allowing more staterooms (mostly spa cabins) and public venues ("Tamarind", "Silk Den"). Those who test positive for COVID-19 will receive full refunds right up until embarkation day. Holland America Drops Pre-Cruise Testing Requirement For Guests In 2023-2024 were upgraded the entire fleet's libraries as well as the ships' card rooms (with new board games and jigsaw puzzles). The new coffee blend consists of the best Indonesian and Central-South American Arabica coffee beans. The announcement from Holland America Line follows asimilar increase from Princess Cruises, which is raising gratuity rates by $1.50 per person, per day for all cabin and suite categories, effective on Wednesday, December 14, 2022. In addition, the plan covers trip delays and interruptions, medical expenses and worldwide emergency assistance. Holland America Line Cancels Cruises, New Ship to Remain on Hold 12 calls in Brazil and Amazon River cruising (inland) to Manaus. Port Barcelona Spain - the pre-cruise tour package includes an evening at Casa Batllo - private tour, followed by an informal dinner with tapas and drinks while enjoying flamenco music by Son de Cajon. The new brand was created exclusively for Holland America Line via partnership with Beukenhorst Coffee USA Inc (Dutch coffee house in West Palm Beach, Florida). The trip visits 6 ports in Iceland plus 10 others (in Maine USA, Canada's Nova Scotia, Labrador, Newfoundland, and Greenland). Port Civitavecchia (Rome Italy) - the pre-cruise tour package "A Night Out in Ancient Rome" includes an evening at Casa dei Cavalieri di Rodi. Our Future Cruise Credits are easier to apply than ever. Will cruises be canceled in 2022 as omicron, COVID-19 cases climb? Free expert cruise tips and news from Cruise Hive! In 2023, HAL conducted 5 wet-dock refurbishments to expand the casino space on its vessels in the PINNACLE-class (Nieuw Rotterdam, Koningsdam, Nieuw Statendam) and Signature-class (Eurodam, Nieuw Amsterdam). Being one of the cruise brands rated "best for couples", "best for adults" and "best and cheapest for Alaska", Holland America is a featured brand of Carnival Corporation - the world's largest cruise shipowner by tonnage and fleet capacity. For All Cruises of 30 Nights or Longer: (Including World Voyage Segments): Note: Separate fee schedules apply to flight and hotel cancellations. Zuiderdam's Mediterranean season also features roundtrips from Venice or between Venice-Athens/Barcelona. The notification email reads, We are very sorry to inform you that due to staffing shortages affecting the entire hospitality industry, we must regretfully cancel select 2022 Yukon & Denali Cruisetours., Also Read: Popular Shore Excursion in Alaska for Cruise Visitors is Restricted, While not all cruisetours have been canceled, the email also states, We regret we are unable to offer a replacement Cruisetour option for 2022 due to the staffing issues which have resulted in reduced capacity on several journeys.. Fort Lauderdale (Port Everglades) Florida, Canada New England (Fall) / NYC-Quebec City, and the reverse, Transatlantic relocation crossings, back-to-back itineraries, 10- and 11-day "Panama Canal Sunfarer" are partial Panama Canal cruises to Gatun Lake, in addition to Cartagena Colombia, Colon Panama, Puerto Limon Costa Rica, Oranjestad Aruba, Half Moon Cay, (October 2022-April 2023) 5- to 14-day Caribbean itineraries, Panama Canal cruises, Southern Caribbean from Fort Lauderdale, 7-10-11-day itineraries, (October 10, 2021 - April 3, 2022) 23 voyages from San Diego CA - 15x Mexico, 6x California Coast, 2x Hawaii. On October 15, 1872, started the company's first cruise itinerary (15-day Transatlantic crossing from Rotterdam to NYC). If eligible, booked passengers receive a non-refundable OBC to be used during the voyage. (October 23, 2021 - April 7, 2022) 24 voyages to the eastern, western, southern Caribbean. Fully refunded (100%) were all prepurchased through HAL packages and services. Holland America Line will restart the two ships in May when Volendam will explore Northern Europe and Zaandam will return to the Canada/New England region. In terms of refund, guests will automatically receive a Future Cruise Credit in the amount of any non-refundable cancellation fees, with the remainder of what you paid for the cruise being refunded to the original form of payment. Our Worry-Free Promise program gives you. In the meantime, the cruise line is working with the U.S. State Department to expedite crew members visa applications so they can begin working more quickly. Saturday Sunday 7:00 a.m. 4:00 p.m. PST. Guests are thrilled to be back on board and exploring new adventures, said Beth Bodensteiner, chief commercial officer for Holland America Line. In October 2019, HAL implemented fleetwide new Club Orange amenities, including cabin upgrades (within the booked category) and the "Captain's Choice" event. Due to the Coronavirus crisis, the ship was paused thru March 2022. For All Cruises of Six to 24Days: (Including World Cruise Segments): For All Cruises of 25days or more: (Including Full World Cruises and Segments). The tour culminates with the Pointe-a-Calliere museum where a private party with appetizers and an open bar is held. The cruise line is also giving each guest a $200 onboard credit for any future sailing that is booked and sails by December 31, 2023. The impacted cruisetours are the lines popular Yukon & Denali options, including a sailing as soon as June 14 aboard the Signature-class Nieuw Amsterdam. CDC Travel Advisories | Holland America Line Cruises Customers with a deposited Future Cruise Request get priority booking confirmation before these voyages officially open to the public on May 24th, 2023. And this special list of "Dutch landmarks" includes rivers, mountains, sea, city/town. The deposit due after the itinerary was released was $6800 which is $7000 with the $200 . Dry dock planning is done in advance but sometimes we do have to change plans and so some of you have had your cruises canceled for 2024 on these two ships,Heald said. In this case, guests will not be entitled to any refund, payment, compensation or creditfor cancellation. (May 5, 2024) 14-day sailing from Vancouver BC Canada to 8 ports in Alaska. (September 15, 2024) 14-day sailing from Vancouver BC Canada to 8 ports in Alaska. The ship offers back-to-back itineraries, Transatlantic and Transpacific repositioning. Volendam's 7-day "Historic Coasts" roundtrip from Boston departs on July 20th and visits Portland, Bar Harbor, Saint John NB, Halifax, Sydney. Millions of travelers rely on Cruise Hive in the United States, Europe, Australia, and around the world. HAL ships visit 300+ seaports in 100+ countries, with 500+ traditional and Transoceanic itineraries scheduled annually. In December 2022, HAL became PPA's exclusive cruise line (Professional Pickleball Association). For the 2024-2025 Panama Canal cruise season, Holland America Line offers three ships, Eurodam, Nieuw Amsterdam, and Zaandam, with itineraries that sail between Vancouver, Seattle, San Diego, and Fort Lauderdale, Florida. Can I remove cruise ship prepaid gratuities? Contributor. Several Alaska cruisetours have been canceled just days before setting sail due to staffing shortages - what can passengers expect? A busy cruise news update with coverage on Carnival Cruise Line, Royal Caribbean, Norwegian and Holland America Line. Pacific Coast, Mexico, Hawaii, and Panama Canal sailings are operated by 6 ships (39 departures), and are either San Diego roundtrips or begin/end in the port. Guests have the option to cancel for any reason up to 30 days before departure and will automatically receive a Future Cruise Credit (FCC) in the amount of any non-refundable fees, with the remainder being refunded to the original form of payment. In 2023, voyages leaving from the USA (FL, CA, MA, WA) visited 225 ports in 91 countries. Celebrating 150 Years of Cruising! Details regarding how the workforce reduction would affect the operations of the companys three brands were not provided. Contact us at 1-800-577-1728 or 206-626-7395. Holland Americas cancellation policy varies by length and type of cruise. Queen Juliana Louise Emma Marie Wilhelmina (1909-2004) named Rotterdam V (1958). These are pre-cruise packages created exclusively for HAL with included evening event (themed on culture or culinary), 2-night luxury hotel stay and bus transfers to the cruise ship. Name changes are considered cancellations. For Grand World Voyages, Grand Voyages, 28+day Hawaii, Tahiti and Marquesas, Tales of the South Pacific, Amazon Explorer, Incan Empires, and 30+ day Transatlantic sailings, there are the following cancellation penalties: The cancellation policy noted above does not apply to any specially priced promotions that are 100% non-refundable after payment. All major cruise lines are suffering from staffing shortages at the moment, and are dealing with the difficulties in different ways. They usually bear names of famous Dutch landmarks, the 4 compass points, or some of the most prominent river dams or port cities in the Netherlands. A general rule of thumb is the longer the cruise, the tougher the cancellation penalties. A change from Basic to Comfort constitutes a cancellation and is a new booking. Under Holland America Line's Flexible Cancellation Plan, guests who make a new booking by March 31, 2022, for cruises that depart on or before September 30, can cancel for any reason and receive a . All ship relocation itineraries (through November 1, 2021) visiting ports in the USA-Canada were canceled. (October 2022-April 2023) 5- to 14-day itineraries to the Caribbean. Though the now-canceled sailings are more than a year away, many travelers plan cruises well in advance and will now need to adjust their plans. As a souvenir (at ship's Grand Dutch Cafe, and Explorations Cafe) is available for purchasing regular and decaffeinated 12-oz bag (Rotterdam 1873 beans). Holland America Line Extends Worry-Free Promise Through December Prices vary between USD 750-1200 per person (with double occupancy) depending on ship and dates/season. In late-January 2017, the shipowner/Carnival Corporation announced 2 more shipbuilding orders. Regardless of their US citizenship status, Cuba-born Americans were denied booking on cruise itineraries visiting ports in Cuba. HAL also added Play Pickleball tutorial videos (on the interactive cabin TV programming) and started selling branded pickleball starter kits at the ships' retail shops. For All Cruises of Five Nights or Longer: (Including Cruise Tours). Following her time in Northern Europe, ms Nieuw Statendam moves to the Med and sails round-trip from Civitavecchia on 10-day itineraries to the region's western part. We want to make sure youre getting the most out of this benefit!Royal Caribbean explained in a letter to loyal guests. By the time when both contracts were finalized (February 2017), Carnival Corporation had a total of 19 new boats scheduled for deliveries between 2017-2022. A 24-day voyage (departing on July 27th on Volendam) sails roundtrip from Boston and circumnavigates Iceland. The program is based on two homeports - Boston (Massachusetts) and Port Everglades/Fort Lauderdale (Florida), 5- to 21-day itineraries, and partial Panama Canal transits (Gatun Lake). All the 6x HAL Caribbean ships (Nieuw Rotterdam, Eurodam, Nieuw Amsterdam, Nieuw Statendam, Volendam, Zaandam) visit the private island Half Moon Cay Bahamas. Note: According to the current Cuban law, US citizens of Cuban origin (born in Cuba) are not allowed to visit the island country (including on cruise ships). HAL's current President is Gustavo Antorcha (since July 2020) who was previously the COO/Chief Operating Officer of CCL-Carnival Cruise Line. On April 27, 2023, the birthday of Willem-Alexander Claus George Ferdinand (The Netherlands' King/1967-born), HAL debuted the company's new mascot "Lewie the Lion". Next table shows the "Panama Canal Sunfarer" itinerary (11-day roundtrip from Fort Lauderdale). This change only applies to ships that do not have a Suite Lounge, which includes all Radiance-class ships, all Vision-class ships, the Voyager-classExplorer of the Seas, and the three oldest Quantum-class vessels,Quantum of the Seas,Anthem of the Seas, andOvation of the Seas. The pre-cruise "Signature Experiences" tour packages for non-suite passengers as prices range between USD 700-1000 per person (double occupancy). Some vendors may process your personal data on the basis of legitimate interest, which you can object to by managing your options below. The 2008-built MS Eurodam cruise ship is the first of two Signature-class Holland America liners, with sistership ms Nieuw Amsterdam. Cruise Line Cancellation Policies: A Closer Look - Cruise Critic As previously, in-cabin smoking is also not allowed. 75 days or less before sailing: no refund available. HAL just canceled our June 14th 2022 Triple Denali trip - Holland (November 3, 2021 - April 10, 2022) The ship kicks off her maiden season in the Caribbean with a series of 22 voyages, ranging from 3 to 11 days covering a wide offering of ports in the Caribbean. Holland America Line, Princess and Seabourn Cancel World Cruises Due to the COVID pandemic, HAL suspended its entire fleet's passenger shipping operations (all 14 liners) canceling all voyages with pre-scheduled departures in the period March 13, 2020, through June 30, 2021. Note: Fares for cruise tours and fees for prepurchased gifts and special services are also subject to the below cancellation penalties when canceled 56 or fewer days out for sailings of 30nights or less, or 89 or fewer days for cruises 30nights or longer.

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