The scatter plot below, of CASK versus average trip length, shows that the group sits well above the trend line for European full service carriers. According to Lufthansa, industrial action by its pilots lowered the group's operating profit by EUR232 million in 2014 (this includes the impact of strikes by security personnel). Those have two functions: On the one hand they are providing basic functionality for this website. Through Compensaid and Squake, the Lufthansa Group offers passengers with the Groups own airlines and also those travelling with other airlines the option of reducing CO2 emissions by purchasing sustainable fuels (SAF) or offsetting them through high-quality climate protection projects. In spite of the difficulties with persuading its pilots to embrace necessary change, strategic developments by the Lufthansa group in recent years demonstrate some capacity for its culture to evolve. The expansion of Eurowings on both short haul and long haul should not only provide the group with more cost competitive operations in point to point markets, but should also increase Lufthansa's bargaining power with labour groups over the reform of labour practices and terms in its mainline operations (although its mainline pilots object to this, as noted above). Lufthansa SWOT Analysis, Competitors & USP | MBA Skool 2- Key building blocks for this development are continuous investment in quality, as well as products and services tailored even more closely to To conduct industry structure analysis Porter developed Five Forces Model, and to understand the sources of competitive advantage of the firm in relation to competitors in that industry Porter developed Value Chain Analysis Method. Statistics & Facts About Technology Addiction, Learn Everything About Retention Marketing, 30 Online Business Ideas for Small Entrepreneurs, Meeting Opening Reflections To Enhance Business Productivity. These changes are being accompanied by an expansion of agile and cross-functional work methods. MySQL vs SQL Server: Which one is better? How do I use the string ascii_letters in Python? This was a further example of Lufthansa's instinct to call for protectionist barriers to defend against competitors with disruptive new business models. Lufthansa Deutsche under takes these activities to distribute the finished products to channel partners and final buyers. Personalization-at-scale is a key strategy for fintechs to deliver hyper-relevant products and services to meet customer demands. It doesnt include purchase inputs themselves. As with LCC competition on short haul, competition in long haul markets from the Big Three Gulf carriers (Emirates, Qatar Airways and Etihad) and Lufthansa's Star Alliance partner Turkish Airlines is not going to go away. Published by HBR Publications. WebAir carriers with the lowest costs have the most significant competitive advantage because airline customers value low prices above all other carrier selection factors. Lufthansa Deutsche needs to provide after sales services and maintenance for successful usage of the product. Lufthansa German Airlines and SWISS will continue to set standards for quality and cost-effectiveness in future. Credentialed Project Management Professional (PMP), Agile Technology supports almost all activities in modern day organization. The central importance of sustainability for the Lufthansa Group is reflected in the fact that it is represented at the Executive Board level. In this role, the Lufthansa Group aims to continue to play a part in actively shaping the global airline market. As illustrated in the Value Chain diagram, Lufthansa Deutsche has five generic categories of primary activities . In conclusion, Lufthansas business model is centered around providing a global network of routes and high-quality service to various customer segments. Established 1989. The planned JV with Air China would include Lufthansa's number two destination country and take the proportion of its international ASKs covered by JV arrangements to 43%. The Lufthansa Group actively used the coronavirus crisis to accelerate its process of transformation and establish a good starting position in order to succeed in the future market environment. Lufthansa Partial disposal and partnering options are currently being explored for Lufthansa Technik, taking into account the necessary capital expenditure, synergies and value creation potential. Certain weaknesses can be defined as attributes which the company is lacking or in which the competitors are better. It is preferred by top management but it is only useful in long run rather than competitive strategy in short to medium terms. Services, business models and organisational structures are to be continuously aligned with the complex and dynamic market environment. It strives to follow its mission statement: the Lufthansa Group connects people, cultures and economies in a sustainable way. M. E. Porter, Competitive Strategy(New York: Free Press, 1980) There are several brands in the market which are competing for the same set of customers. In addition to its flying activities, the Lufthansa group is a global leader in the provision of a number of aviation services. The name Lufthansa is derived from the German words Luft meaning air and Hansa referring to the Hanseatic League, a powerful medieval trading confederation. However, penetration of the European short/medium haul market from Germany excluding Frankfurt and Munich by LCCs other than Germanwings was around 27% in 2014, according to CAPA research published in a previous report. Lufthansa is to be made more competitive in relation to other European airlines and prepared for a worldwide trade war. Comparing two or more alternative value chains can provide a good insight into bottlenecks within the industry. The largest shareholders of the company often include financial institutions and investment funds, while individuals can own a smaller portion of the company through personal share ownership. Lufthansa CEO Carsten Spohr recently called for the renegotiation of bilateral air service agreements with the UAE and Qatar to protect against an oligarchy of carriers in the Gulf (Reuters, 17-Mar-2015). WebAs a result, Lufthansa has a distinctive competitive advantage in terms of technological advancements, and the business continues to make use of, as well as participate in Growth or market share is also not a very reliable goal as often firms end up pursuing market share at the cost of profitability. The Lufthansa Groups successful joint ventures are therefore being developed and partnerships expanded in all key markets. The value contributed to the Lufthansa Group by every one of the Aviation Services is reviewed and refined continuously. It also allows it to develop its network from each hub with a particular geographic focus where this adds to the overall efficiency of its operations. Porter divided the Support Activities into four broad categories and each category of support activities is divisible into a number of distinct value activities that are specific to the industry in which Lufthansa Deutsche operates. What Is The Hybrid Work Model & Why Do Employees Want It? Growing LCC competition remains a threat to the Lufthansa group, particularly as competitors such as easyJet and Ryanair are now targeting the high yield business travellers that are vital to legacy airline profitability. First of all, following the end of the coronavirus pandemic the company will once again flawlessly deliver on its promise as a premium provider, at every point of contact throughout the travel chain. In its product and service development, the Lufthansa Group applies the principle of Reduce Recycle Reuse Replace to avoid waste. Learn how top companies All rights reserved. Personalization-at-scale is a key strategy for fintechs to deliver hyper-relevant products and services to meet customer demands. The company maintains strong customer relationships and has numerous key partnerships that help streamline operations and create a competitive advantage in the market. Elon Musk's persistence. The airlines form the core of the Lufthansa Group. Take advantage of our great value fares with low cost flights to Los Angeles International Airport (LAX) direct from London Heathrow or from Has a strong workforce of over 100,000+ employees, 6. Below are the Strengths in the SWOT Analysis of Lufthansa : 1. In doing so, it aspires to set standards in terms of customer-friendliness and sustainability. Boasting a modern and efficient fleet of aircraft, the company has been successful in maintaining high standards of safety and reliability. Key Resources: Lufthansa relies on different resources such as a large and modern fleet, skilled workforce, partnerships (e.g., Star Alliance), an extensive route network, and established brand reputation. The goal is to consistently act upon opportunities arising due to trends and market changes. The aim is to safeguard the Lufthansa Groups leading market position and economic success by developing it into an agile and flexible organisation that is even more competitive. Lufthansa International Strategy - UKEssays.com Capturing and Delivering Competitive Advantage For example, Lufthansa's India network provides important feed through Frankfurt into its US network, but the more extensive India networks of Gulf based airlines is taking an increasing share of this traffic through their own hubs. For example, Lufthansa's India network provides important fee The Lufthansa group (including its minority stake in Brussels Airlines) has five hubs: Frankfurt, Munich, Zurich, Vienna and Brussels. In terms of responsibility for its employees, the Lufthansa Group attaches great importance to offering its staff an attractive working environment with transparent structures, efficient processes and a wide range of social benefits. An instinct to complain about new competitive business models as unfair (see below) suggests that it is not yet sufficiently focused on putting its own house in order, but the establishment of its new lower cost vehicles has at least given it some options in fighting this competition. Lufthansa serves over 200 international destinations in nearly 80 countries, 7. At the same time, they combine a high-quality and attractive product which is attuned to the needs of their local markets with a low cost base which can hold its own against low-cost carriers at the bases in Vienna and Brussels. This will operate under the full service Lufthansa brand and so will not be a wholly new vehicle, but it is a further example of creating options for growth. By focusing on continuous improvement and leveraging cutting-edge technologies, the airline has successfully adapted to the ever-changing demands of modern-day passengers. Benefits Furthermore, the company generates supplementary income through collaborations, partnerships, and investments in other aviation and travel businesses, such as codeshare agreements with other airlines and its membership in the Star Alliance network. As per the Value Chain model there are broadly two generic categories of activities Primary Activities and Supporting Activities. Finally, customer loyalty and personal interaction are to have a special status. The Lufthansa Group aims to maintain the leading market position of its airlines going forward. 7. In view of changes to the structures of supply and demand, an even greater focus on the customer is a core element of the Group strategy. They are positioned in the relevant market segments as high-quality carriers. The focus is increasingly on avoiding food waste. WebYou should make a list of factors that have significant impact on the organization and factors that drive growth in the industry. Strategic Goals And Goals Of Lufthansa Group Key targets are the systematic renewal of the fleet to cut fuel consumption, reduce carbon emissions and trim the number of aircraft models by retiring and phasing out older, less efficient aircraft. The Lufthansa Group aspires to lead the airline industry with high standards in this area too. The Onboarding Process That Makes New Hires Fall In Love With Your Company, Communication Styles: Definition, Importance & More, 10 Fun Ice Breaker Games Your Employees Will Enjoy, Asynchronous Discussion: Advantages & Disadvantages, What Is Remote Communication: The Ultimate Guide, The 8 virtual company holiday party ideas, Featured30 Online Business Ideas for Small Entrepreneurs, FeaturedIntrapreneurship: Comprehensive Guide, Instagram Money Scams To Watch Out For 2023. Lufthansa Corporate Strategy Competitive Advantage https://www.facebook.com/AviationPros. But it will come and Lufthansa should focus on self-improvement and not on seeking increased protectionism. For instance, the digital customer portal enables customers to access all relevant information and resolve issues quickly and easily thanks to new, interactive self-service options. Lufthansa SWOT analysis evaluates the brand by its strengths, weaknesses, opportunities & threats. Specifically, this means a wider choice of individually selectable relevant product components as well as an improved travel experience on board and on the ground, in the premium segment in particular. This section covers SWOT Analysis, Competitors, Segmentation, Target Market, Positioning & USP of more than 2500 brands from over 20 industry sectors. Germanwings is in the short haul point to point lower fares segment. If he can persuade all labour groups of the need to accept and act upon this as a matter of urgency, Lufthansa may still have an opportunity to re-establish its competitiveness. Chairman of the executive Moreover, Germanwings is not even the right vehicle, since its cost base is too high to be classed as a true LCC. WebIf Lufthansa Deutsche have a real competitive advantage, it means that compared to its rivals Lufthansa Deutsche is - operating at lower costs, commanding a premium price, To remain successful, the company must remain adaptable, capitalize on emerging opportunities, and stay ahead of its rivals. The threats in the SWOT Analysis of Lufthansa are as mentioned: 1. Moreover, the Eurowings brand will move into long haul markets, operated by SunExpress, a 50/50 joint venture company co-owned by Turkish Airlines. Whether it's great food and refreshments or a place to work or relax, you can experience it in our lounges. Some of its main competitors include Air France-KLM, British Airways, American Airlines, Delta Air Lines, and United Airlines. In the technology industry, technology development has become a source of competitive advantage. A brand's opportunities can lie in geographic expansion, product improvements, better communication etc. Lufthansa Lufthansa is a strongstatus symbol amongst Corporate/Business men, 5. With its Aviation Services, the Lufthansa Group has several companies that are global leaders in their respective sectors. Lufthansa expects a significantly improved result in 2015, when ASK growth will be 3%, although it expects unit revenue to fall. This can be done by focusing on cost leadership, maintain low debt rating and have a good financial investment stand. Mailgun vs Sendgrid: Which one is better? Exclusive services for customers like lounges, frequent flyer programs, first/ business class services etc, 9. I look forward to flying on Condors new A300-900neos, set to take the skies later in 2022. Source: CAPA analysis of airline company traffic and financial statements and press releases. He answered the question in two parts How companies benefit or limited by the structure of their industry, and second a firms relative position within that industry. Value Proposition: Lufthansa offers an extensive global network, innovative products, high-quality service, and state-of-the-art fleet with a focus on safety, reliability, and punctuality. WebPESTEL analysis is critical to understand the external threats & opportunities arising because of the macro environment developments. Procurement activities at Lufthansa Deutsche include activities that are undertaken to purchase inputs that are used by Lufthansa Deutsches value chain. The first benefit this brings is codeshare flights. Its growing use of lower cost platforms in both short haul and long haul point to point markets is also welcome, but Lufthansa faces an ongoing challenge in taking its pilots with it on this course of action. As noted above, Lufthansa has an extensive European network, but much of this is feed for its long haul network. The flipside to its strong European presence is that it is more vulnerable to the growing presence of the Gulf carriers, and of their European partners, in Lufthansa's hinterland. Lufthansa is one of the leading brands in the airlines sector. 1. Will Apple take a big bite out of the banks? | Financial Times Also, the high operating costs, a complex organizational structure, and unionized workforce add to their challenges related to efficiency, flexibility and employee management. The Lufthansa Group is thus seeking to further improve on its already good position as an employer within the aviation industry as a whole. Strengths and Competitive Advantages First Mover Advantage in Hyperscale and Cloud Deployments Microsoft ( MSFT ) and Meta Platforms ( META ) accounted for a whopping 41% of Arista's revenues in 2022. Conversely, since 2022 additional state-of-the-art long- haul aircraft like the Airbus A350-900 and Boeing 787-9 technology have strengthened the Lufthansa Group fleet. Lufthansa SWOT: new low cost platforms are smarter strategy In terms of social responsibility, the Company promotes greater equality of opportunity for disadvantaged people worldwide via the financial and personell support for educational establishments and training provided by help alliance, the Groups own aid organisation. According to data from OAG for the week of 6-Apr-2015, the Lufthansa group's seat capacity in the continent is 54% more than that of Air France-KLM and 33% more than IAG's. This also aims to support cultural change and promote a flexible and enterprise-based mentality. In SWOT Analysis of Lufthansa, the strengths and weaknesses are the internal factors whereas opportunities and threats are the external factors. Accountability for Leaders, 8 Ways to Meet Your Goals with Time Management, Property Management Goals To Set In 2023 And Beyond, Human Resources Goals To Set In 2023 And Beyond, Accounting Goals To Set In 2023 And Beyond. WebStrengths of Lufthansa Strengths are the firm's capabilities and resources that it can use to design, develop, and sustain competitive advantage in the marketplace - Talent Lufthansa, apart from passenger airlines, has a strong presence in cargo and logistics as well. Through all these efforts, the company aims to surpass customer expectations and contribute to the growth and development of a world connected by air travel. It can include material handling, warehousing of physical products, as well as architecture to receive and store customer information for digital media company. Value Chain is developed by management guru Michael E. Porter and it was a major breakthrough in business world for analyzing a firms relative cost and value. This includes their membership in the Star Alliance, which expands their global presence and offers joint loyalty programs and shared lounge access. 6. Lufthansa: a joint venture with Air China could mean almost half its ASKs are covered by JVs, Air China-Lufthansa Group JV will control 35% of China-Europe,market while easing growth tensions, Germanwings has preserved Lufthansa's market share, but still has too many legacy issues for a LCC, Lufthansa's planned new lower cost long-haul airline must avoid legacy issues, Ryanair lags easyJet on business traveller & customer service initiatives; both have great potential, EasyJet SWOT: you must be getting things right if Stelios has gone quiet, Emirates Airline to make the United States its third largest source of revenue, US airlines take aim at the Gulf carriers when perhaps they would be better woo-ing them, Etihad raises its Europe profile with codeshares and equity, expanding indirect connections, Lufthansa ends codesharing with Turkish Airlines. More penetration in emerging economies tapping the high-end customers 3. The focus here is, in particular, on areas which are highly relevant for customers, which influence repeat purchases and which thus ensure value generation for the Lufthansa Group. For example in the consulting companies HR is the main source of competitive advantage. For the purpose of this article the definition is broad it can mean moulding plastic to make products, using customer data to serve advertisements based on usage behavior to clients etc. Here are three reasons AI could become Tesla's biggest competitive advantage. This will enable Lufthansa to develop Corporate responsibility, that is to say sustainable and responsible entrepreneurial practice, is an integral part of our corporate strategy. In addition, intermodal traffic is being systematically further expanded in all of its home markets. These cookies are needed for a smooth operation of our website. The development of strategic joint ventures to resist growing long haul competition from Gulf-based airlines makes sense. 5. Copyright 2023. The four generic support activities are . What is the frequent flyer program offered by Lufthansa? To achieve our ambitious You seem to have JavaScript disabled in your browser. One effect is to funnel strategic options into subsidiaries whose costs and effectiveness are often questionable - and which if unsuccessful result not only in internal disruption, but also diversion of resources. Passengers will experience a holistically linked range of physical products, such as seating and lounges, attentive service from employees both on board and on the ground and digital travel solutions. As Mr Spohr emphasised at the publication of Lufthansa's 2014 financial results, "sticking to uneconomical structures is not an option for our future". SWISS is also investing in this premium product, with new seats in every class on its long-haul fleets. Unreal engine vs Unity: Which one is better? WebSWOT analysis of Lufthansa can be done for the following purposes 1. According to Michael Porter If a strategy is to have real meaning then it should reflect directly into a companys financial performance. In particular, efficiency through digitalisation is key to our competitive advantage. says Heilmann. competitive advantage Monitoring the contract ensures that the probability of opportunistic behavior occurring between the partners are minimized. Additionally, its extensive global network and Star Alliance partnership increase access to various routes and destinations. Its loyalty program will be upgraded with a wider choice of exclusive travel experiences and partner networks for Miles & More status customers and further dedicated offerings for customers who only fly a few times each year. Lufthansa Cargo is increasingly participating in international eCommerce shipments through the use of the pure freight version of the medium-haul aircraft A321. Lufthansa, a prominent airline company, faces considerable competition from various other airlines in the global market. If Lufthansa Deutsche have a real competitive advantage, it means that compared to its rivals Lufthansa Deutsche is - operating at lower costs, commanding a premium price, or doing both. Key Partnerships: Lufthansa engages in partnerships with other airlines, airports, suppliers, and service providers. Furthermore, the company encounters indirect competition from railway and bus transportation services, as well as alternative travel options like video conferencing for businesses. Compare the value chains of rivals in an industry to understand differences in prices and costs. It is attempting to do these things more than at any time in the past, but must go further and fully overcome the damaging instinct to complain about unfair competition. A strict focus on costs, operational stability and reliability in all areas are firmly established in the DNA of the Lufthansa Group. Elon Musk's persistence. The Deutsche Lufthansa AG: A Competitive History (referred as Lufthansa Deutsche from here on) case study provides evaluation & decision scenario in field of Global Business. Lufthansa The global distribution strength of Lufthansa Group Airlines is also exploited. However, it also means that it is more exposed to the growing competition from the Gulf Three (Emirates, Qatar Airways and Etihad) and Turkish Airlines as they attract traffic flows between Europe and Asia Pacific via their hubs in the Middle East and Turkey.