Your remaining balance will be displayed on the payment confirmation page and will also be in your confirmation email. Ticketek Gift Vouchers are valid for 18 months from their date of purchase. This will display a preview of the event pass with all ticket information needed to attend the event and the option to Add to Passbook. However, some discount tickets, like the Silver Experience can be upgraded at the theatre box office for an additional surcharge. If you find yourself at the venue and unable to access your ticket on your mobile phone, please visit the Box Office and they will be able to help you. When a My Ticketek customer places seats on hold, the Ticketek website will clearly identify how long their seats will be held for. Systems are in place at every venue to ensure that each ticket barcode can only be used once. When will my tickets arrive? No, only Mobile Tickets can be added into your Passbook. The Ticketek app will only use your basic Facebook details to access your Facebook friend list and, if they have also opted to use Friend Spotter, show you which of your friends are at the same event as you and where they are sitting. Yes, 90 days after the event, tickets will automatically be removed from your Ticket Wallet. Children aged 2-16 years as at the day of the Match are eligible for use of a child ticket (subject to availability). Change My Location Ticketek may cancel an order made as a result of any such error, although in the case of a pricing error Ticketek will endeavour to contact you to give you the option of purchasing the ticket at the correct price. Save more than 30% with the NRL Footy Pass and easily bring your mates. https://premier.ticketek.co.nz/Content/aboutus/aboutus.aspx. Sign up Get the latest Big Bash news You are required to present your credit/debit card and photo I.D. Ticketek recommends that you select Registered Mail for these events where available. So for example if you are attempting to purchase tickets in a Visa Entertainment pre-sale, but your saved credit or debit card is a MasterCard, you won't have the option to finalise payment using your saved card. Can I request a refund if I accidentally selected the Refundable tickets option? If you selected venue/prepaid collection you can collect your tickets prior to your event day at any Ticketek agency or at the box office on the day. Below is a list of the information you should provide us with in your initial contact: ** Some venues have an exclusive ticketing contract. The original expiry date still applies to any balance remaining on your voucher. Ticketek - Wikipedia In the interests of minimising ticket scalping, Ticketek may change your delivery method to "venue collect" at its discretion. I am having trouble logging in and cannot retrieve my password using the forgotten password facility? No, as long as every customer has their own Mobile Ticket, you don't all need to arrive together. Child Fare Rules for Un-Reserved Ticket Booking Boys under 12 years of age are allowed in the ladies compartment with relatives or friends. When you arrive at the payment page of your next purchase, you will see a checkbox under the credit/debit card payment section to 'save credit/debit card details'. If you enter it incorrectly more than 10 times, no further Voucher IDs will be able to be entered for the remainder of that transaction. Please refer to the additional information and conditions on the event page of the Gift Voucher you have been given. What's the age break for child/senior and are discounts - Fandango All AMC, Loews, Cineplex Odeon, Magic Johnson and Star theatres in the United States will be honoring passes, coupons and discount ticket products including: AMC Red tickets, AMC Green tickets, AMC Black tickets, AMC Yellow tickets, Show Snacks, Loews Galaxy, Passport and VIP Texas Gold. Who can book a family and concession ticket? - Ticketek Australia Information about any children's policy will be provided at the point of sale. General Admission (GA) is the term used to describe a venue where there is no reserved seating for patrons. Click on the Event Title link or the BUY NOW button to see more information about the event which interests you, Keep your "preferences" up to date so we only send you information about the events important to you, Be the first to know about the latest events by, To find out more information about one of the hundreds of venues ticketed by Ticketek, select, Click on your chosen State to view the venues in that region. Gift cards with $0 balance will be removed from your wallet on the AMC Theatres website and mobile app to make more room for gift cards with balances. How do I save my credit or debit card details? When booking from overseas, we recommend you choose either of the delivery options below when they are available: Ticketek is unable to guarantee ticket delivery by mail to overseas addresses due to the risk of post being lost in transit. Full Ticketek Refundable terms and conditions of sale can be viewed here. Delivery differs depending on the event, please refer to the specific delivery information on the event page of the event you purchased for. After successfully completing your purchase, you will be presented with a ticket confirmation page and an email will be sent to your registered email address confirming the details of your transaction. By accessing or using the Services, you represent that you are at least 13 years of age. To do this, please check the 'keep me signed in' box when you log in. You can redeem your Ticketek Gift Voucher online by: Ticketek Gift Vouchers may also be redeemed in person at a Ticketek Agency or over the phone through the Ticketek Call Centre. the Ticket Refund Policy, the Ticket Limit Policy and the Child and Infant Ticket Policy, which are incorporated into these terms and conditions by reference, together with any amendments or updates to the same issued by or on behalf of IBC or the LOC from time to time; "Covid-19 . The reimagined one-part production running time will be a work-in-progress until we complete rehearsals. Who is entitled to a concession or child ticket? chevron_left. No, you can continue to use your mobile ticket. You may also wish to consider taking out a relevant insurance policy to cover for any losses in the event of cancellation, rescheduling or relocation. In most cases, tickets must be returned to the place where they were purchased. Mobile Ticket Delivery can be selected via ticketek.co.nz when accessing from either a PC or smart phone, or ordered through the call centre. Concession tickets can always be purchased from your nearest Ticketek Agency, provided they are available. If it's unclear what a Family ticket consists of on your event page please submit a request and we'll get back to you. When registering, be sure to tell us what you're interested in by selecting your favourite event categories, and let us know how to keep you up to date with the latest event news by subscribing to receive the My Ticketek weekly email newsletter and special offers. Please note there maybe no replacement for General Admission tickets. Ticketek doesnot recommend purchasing tickets from any unauthorised ticket resellers as the tickets may not be genuine or may be cancelled by the event organiser. How do I unsubscribe from My Ticketek emails? BitPay supports leading coins including Bitcoin (BTC), Bitcoin Cash (BCH), Dogecoin (DOGE), Ethereum (ETH), Litecoin (LTC), Shiba Inu (SHIB), Wrapped Bitcoin (WBTC), and 5 USD-pegged stable coins (BUSD, DAI, GUSD, USDC, and USDP). If this is not the case, please contact the Ticketek Call Centre on 0800 842 538 and we can look into this for you. Refundable tickets are an add on option available for customers to purchase during the purchase of their event tickets. Some pages may contain a virtual tour and a seating map for that venue. Just enter the unique Voucher ID on each voucher until you reach the value of your purchase price. This fee helps to ensure you can purchase tickets conveniently online before they sell out, to select your ideal seats where applicable, to order Food & Beverage in advance, and to skip lines at the theatre. Ticketek acts as agent for the Seller in the sale of all tickets. LATECOMERS WILL NOT BE ADMITTED UNTIL A SUITABLE BREAK IN THE PERFORMANCE. The Seller reserves the right to add, withdraw, reschedule or substitute artists and/or vary advertised programs, prices, venues, seating arrangements (including ticket categories) and audience capacity. We sell tickets on a "next best available" seating system. Other customers may be in the process of completing their transaction on all remaining tickets, or the number of tickets requested is greater than the maximum available adjacent seats. If you have special seating requirements such as wheelchair access, hearing difficulties or you require companion seating please contact us on 0800 686 677. If they are using an iPhone they have the option to 'Add to Ticket Wallet' (they will need to download the app to view the ticket in their wallet). SCALPING WARNING: The resale of tickets in certain circumstances is governed by ticket sales legislation and may attract criminal penalties. Please note that the Payment Details page is not accessible from the mobile site or mobile apps. Ticketek monitors eBay and other online auction sites for tickets that are being sold in breach of our Terms And Conditions. You have the ability to waive the service fees on Fandango with AMC Stubs. How many tickets can be delivered by Mobile Ticket delivery? *Non-alcoholic beverage available for those under that age of 18 You can definitely purchase tickets online! They can only be used in the country they were originally purchased. You may not be permitted to take into the event, or use, cameras or other photographic or recording equipment (including mobile phones). Infants, who are under the age of 2 years, can travel sitting on their parent's laps. What are the terms of concession tickets? Note that General Admission tickets, if lost may not be replaceable therefore we again recommend ezyTicket or Ticketek Mobile Ticket, or registered mail where available, On occassion you will also be asked to complete the Ticketek safeguard ("Captcha"). Please arrive from up to 45 minutes before the start time of each performance in order to ensure you are seated in good time. The credit card pre-fill feature allows you to save time and securely save the details of a credit or debit card to your My Ticketek account to make purchasing tickets even faster. If your Gift Voucher is a pdf, the expiry date is 12 months from the purchase date listed. Neither you, nor any other members of your group, will attend the Event if currently subject to a 14 day isolation period or feeling unwell. Group discounts may be offered but do not apply to all events. Harry Potter and the Cursed Child tickets | Princess Theatre | Ticketek How long are Ticketek Gift Vouchers valid for? I've been invited to purchase held seats by my friend, how many seats can I purchase? Tickets purchased through Fandango.com can be used at AMC theatres. If you are attending the event as part of a group, as the primary ticket purchaser, you are responsible for knowing the contact details of all attendees in your group (including their full name, contact email and contact phone number). Ticketek takes a range of steps in an attempt to reduce the incidence of scalping, which are set out below. You should carefully consider the refund and cancellation policies of travel, accommodation and other goods or service providers when making arrangements for attendance at an event. For example, you can use eBay's Buy Now function as long as the ticket price is set at face value or below. No, you may only request a refund on your Refundable tickets if your circumstances meet the list of approved reasons. What qualifies as a concession ticket? I would still like my tickets mailed to me at my overseas address, is this possible? What is the convenience fee for, and can it be refunded? Make a Group Booking - Fill out the booking form, New South Wales / Australian Capital Territory. As a separate SMS will be sent for each individual ticket, you also have the option of forwarding tickets to additional people at a later time. ($11.50 for standard child and $13.50 for standard adult tickets). Mobile Ticket delivery gives you the option to have your event tickets delivered directly to your phone via SMS. This includes orders associated with the same name, e-mail address, billing address, credit card number or other information. Phone: 1300 11 10 11 (Mon to Fri 9am-5pm) All requests are subject to availability at the time of exchange and must be of equal value of the original ticket(s) purchased. Junior/Child Tickets cover ages from 3 - 14 years. SEE TICKETS Groups 06 - 17 / 04 / 2023 Take a group of 50+ people to the Show and save. WHAT IS YOUR POLICY REGARDING TICKET EXCHANGES? Lanyards are sent separately from tickets and should arrive at least two weeks before the day of your event. Your original SMS may take a short period of time to arrive when a popular show is on sale due to the large demands placed on our systems. Ticketek may not replace tickets where seating is unallocated (general admission tickets). Can I sell tickets using online auction sites like eBay? - Including wheelchair access, stage views and locating a seat, - using your mobile ticket with Apple's Passbook. Your region is identified by your IP address. . Please use the. No. Where do I select Mobile Ticket delivery? Find Tickets Gold Coast Titans v Rabbitohs Sat 03 Jun 2023 Ticketek will only offer a refund or exchange of a ticket if an event is cancelled, rescheduled or significantly relocated by the Seller (and you cannot or do not wish to attend the rescheduled or relocated event), or to the extent otherwise required by law (including the Consumer Guarantees Act 1993). Where concessions are applicable, suitable and valid identification must be provided for collection of tickets and at the event. Restrictions may apply for Black, Yellow, Green, and Red Tickets. Cirque du Soleil in a stunning new light. Why can my friends (invitees) only purchase the held tickets one at a time? Please refer to Ticketek's. Ticketek may charge a reasonable fee for the replacement of tickets. What happens if I forget my phone or my battery dies at the venue? Event Information. These tickets exclude opening night fan events, double features, marathon events, alternative content and special theatrical presentations. Mobile Tickets may be reissued to the ticket purchaser only, and we recommend that customers contact the Ticketek Call Centre on 132 849 ahead of the event day to do this. If you are purchasing through the website or via the iPhone app or mobile site for an event with Mobile Tickets enabled, you will simply need to select Mobile Tickets in the delivery option menu. The tickets I am purchasing cost less than the value on my Ticketek Gift Voucher, what happens to the remaining value? To be eligible for a Group Booking, a minimum of 6 to 20 people is usually required, however this may vary. When you visit ticketek.co.nz, you'll be presented with more relevant content leading to improved event browsing and faster purchase. The Mobile Ticket delivery option will be displayed with the existing delivery options when it is available. Persons aged 15 and over as at 1 January 2023 are classified as an adult, unless they hold valid Concession identification. There are a number of reasons why an email does not reach its recipient, including: There are a number of reasons why an email does not reach its recipient, including: The hold period will be configured (in minutes) on an individual basis for each show. Proof of purchase may be required for any refund or exchange. Group Bookings and great savings are available for this event on selected performances. Please note that the the confirmation email is not your tickets, the tickets you purchased will be delivered to you by the delivery method chosen during the purchase process. Tickets will be emailed to you within 48 hours of purchase. Once you have logged in, update your information. Can I request a refund if I change my mind about attending the event? If you purchased more than one ticket, make sure you print out and bring along each separate ezyTicket PDF to the event. Black Tickets are subject to surcharge for 3D, premium large screen format (e.g., IMAX, Dolby, AMC Prime), dine-in theatres, film festivals, and premium services; location services may also apply at select locations, including Disney and Universal properties operated by AMC. Each ezyTicket PDF attachment represents an individual ticket to the show, with its own unique barcode that must be scanned for entry. What constitutes a "Family' for the Family ticket? There is a limit of $1,000 worth of Ticketek Gift Vouchers that can be redeemed per transaction. You can view the value on your Ticketek Gift Voucher when you enter your Voucher ID on the payment page. All AMC Classic, AMC and AMC Dine-In theatres in the United States will honor AMC Gift Cards. How do I subscribe to receive My Ticketek emails and/or SMS? https://www.liveperformance.com.au/default.aspx?s=newsdisplay&id=405 All mobile tickets stored in Passbook are also barcoded (but with a different 2D barcode). Ticketek mobile tickets can also be added to Apple's Passbook for iPhone users with iOS6 or higher installed. Make sure the backlight on your phone is set nice and bright. NBA Games for Kids: Fan Guide for Taking Little Ones - Ticketmaster Blog Please note, children under 5 who are travelling without a ticket may only occupy a seat that is not required by a fare-paying passenger. Yes, anyone can become a My Ticketek member and buy tickets no matter which country you are located in. You will need to provide some form of ID so that the staff can access your Ticketek account details. Train Travel with Children | National Rail A complete list can be viewed in our Refundable Tickets Terms and Conditions of Sale here. ticketek junior ticket age - thejohnsonvillepodcast.com Pick your seats. You can also get it delivered instantly by selecting ezyTicket as your delivery method and receive it as a pdf attachment via email. Also tap on the 'i' icon at bottom right of event pass to 'flip' the ticket over to find extra transaction information. Ticketek Gift Vouchers can also not be redeemed for events that don't have tickets on sale through Ticketek. Children aged 3 and under as at 1 January 2023 are entitled to enter the ground at no charge; however they must not occupy a seat. This is an extra security feature giving you the fairest access to tickets by helping us prevent automated and unethical ticket selection and purchase activity, Make sure your selections are correct and then hit the Next button. Are Refundable tickets offered on Gift Voucher sales? Make your ticket buying experience easy by registering with My Ticketek, then signing in each time you visit the website. You can also add the details of your credit or debit card ahead of your next Ticketek purchase by visiting the Payment Details page after logging in to your My Ticketek account. Because your name does not appear on the card, you may use it yourself or give it to anyone you choose. If you wish to exchange to a higher priced ticket(s), you will be required to pay the full price of your new tickets, plus the applicable exchange fees and then a credit will be applied on your original date tickets. For example, Queensland has the Major Sports Facilities Act 2001 and Victoria has the Major Sporting Events Act 2009. Guest health and safety remains a top priority for Disney On Ice and our venue partners. What are Ultimate Tickets? - Ticketek Australia Can I change to Refundable tickets after I've bought my tickets? Were sorry, Gold and Silver Experience tickets are no longer accepted in theatres as of July 1, 2018. An event is displayed as "Allocation Exhausted" when all transactions for Ticketek's entire available tickets have been completed. What does Ticketek do to prevent scalping? Cirque Du Soleil tickets. Official Ticketmaster Site. An AMC Gift Card cannot be used to purchase another Gift Card (unless prohibited by law). As the primary ticket purchaser you must download the NZ COVID Tracer app, and take responsibility for ensuring that other attendees in your group also download the NZ COVID Tracer app. If you have hard copy Ticketek Gift Voucher, the expiry date is listed on your voucher. Please ask your friend to check their junk mail. Refunds must be requested no more than 60 days after the event date. Princess Theatre Every NBA team and venue sets its own policies, so you'll want to check out the rules for the venue you'll be attending. No, you can't select Refundable tickets when purchasing Ticketek Gift Vouchers. If you have purchased concession tickets you are required to present a valid proof of entitlement and photo ID on entry at the venue. What is a price category? If you are purchasing a concession ticket please have your student or pensioner ID card ready, as you will be required to enter your concession ID in some cases. At this time Ticketek NZ cannot post tickets overseas. Ticketek has also been an active participant in various government forums relating to ticket scalping and has also over the years worked closely with Live Performance Australia on this issue. Ticketing What are the age groups for a Child and Senior tickets? The app is built for the iPhone, although it will run on an iPad at iPhone resolution. Yes, all events that Ticketek ticket for can be found on the mobile site. https://www.fairtrading.nsw.gov.au/Consumers/Buying_services/Entertainment.html, https://www.liveperformance.com.au/default.aspx?s=newsdisplay&id=405, https://archive.treasury.gov.au/documents/1914/PDF/Ticket_scalping_report.pdf, https://www.consumerlaw.gov.au/content/Content.aspx?doc=home.htm. Tickets purchased during a pre-sale will not be dispatched until after the advertised general public on-sale date. Sports. This is the default selection and lets the website choose the tickets which are currently the best available in any price category. You now have the option to have your sign in details remembered for your next visit. Ultimate tickets are sold at market driven prices. Try the Fandango FAQ for more information. Once you have updated your details click on, Tick the boxes to select the communications you would like to receive, Enter each of your known My Ticketek Sign Ins and click, If this succeeds for your Sign In, please use that Sign In name to access My Ticketek, If you're unable to find a My Ticketek sign in please. You must allow adequate time for collection or delivery of tickets. To opt in, you simply need to authorise Ticketek to access your Facebook friend details and agree to share your seat details with your friends. WHAT IF I DO NOT RECEIVE MY TICKETS 72 HOURS BEFORE THE PERFORMANCE? If you are using the Ticketek iPhone app, the mobile tickets will also be automatically stored in your Ticket Wallet when you are logged into your My Ticketek account. Wheelchair & accessible bookings Precious metals are still not accepted. How do I redeem my Ticketek Gift Voucher? At venues using turnstiles, scan your Ticketek mobile ticket by placing your mobile phone with barcode displaying under the turnstile scanner. There are bars with refreshments to enjoy and opportunities to purchase official merchandise before the show. If you would like your event to be one of these, we would love to hear from you. No. Discounts are available on purchases of $10,000 or more. We cooperate fully with the Fair Trading departments when those departments are pursuing ticket scalpers. When attending the event ensure you can present your card on request. Is there anything special I need to do when I get to the venue to scan my mobile? Such QR codes will be located at points of entry, and around the event Venue. No. Ticketek Gift Vouchers can be redeemed for tickets to participating events on sale through ticketek.co.nz, the Ticketek Call Centre and Ticketek agencies. We endeavour to deliver tickets within New Zealand in 7-10 working days in accordance with New Zealand Post guidelines. Don't forget to bring your ezyTicket to the event. Yes, customers can select Refundable tickets for tickets purchased through Ticketek Marketplace Ultimate and Ticketek Marketplace Deals but not Ticketek Marketplace Fan-to-Fan ticket sales. TicketNetwork's online marketplace connects you to a huge selection of Concerts, Sports, and Theater event tickets, as well as Gift Cards and Virtual Experiences with your favorite musicians, actors, and athletes. When the customers friends receive their invitation email it will clearly indicate the date and time at which their held seats will expire. Invitee B purchases the two seats they were assigned at step (b). Can I use text or download images, photos and videos from the site? My tickets have not arrived after a reasonable amount of time, what do I do? Tickets will not be issued to persons other than the credit/debit card holder. No, we cannot refund the additional charge for the Refundable tickets. Can I buy tickets from unauthorised sellers such as online auction sites like eBay? All Deals tickets are sold at a single admit price. The app also uses your location to alert you of events currently being held at specific venues. Age and discount policies vary by theater. These Terms and Conditions apply to both the original purchaser and any subsequent ticketholders ("you"). All attendees in your group must commit to stopping the spread of COVID-19. 163 Spring St, Melbourne In some cases, you will only be able to purchase one set of tickets to a popular event to ensure equitable distribution of tickets to the general public. You will need to provide some form of ID so that staff can access your Ticketek account details. On arrival, simply present your mobile ticket for scanning to gain entry as usual. Please comply with any stated ticket limit for this event. Will I be notified of event / gate changes? Can held seats be purchased through any other channels? Yes, if you don't log in you will see a selection of national events. Yes, you are able to use multiple Ticketek Gift Vouchers. Please monitor the "More Venue Info" link for venue policies, including health and safety protocols, which are subject to change. 670708) ("Ticketek") provides ticketing services, including the sale and distribution of tickets, as agent for the venue, promoter or person responsible for holding the relevant event (the "Seller"). You will get an error message if you enter the Voucher ID incorrectly. You do not need to request a refund on your Refundable tickets if your event is cancelled or rescheduled. If you are buying multiple mobile tickets, your friends don't necessarily need the Ticketek app you can simply forward on the mobile ticket SMS to your friend and they can open the link on any internet enabled smartphone on the day of the event to gain entry. Tickets for Sport, Concerts, Theatre, Arts - Ticketek New Zealand This may mean that the voucher was purchased prior to September 20, 2013 and can only be redeemed at a Ticketek Agency.

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